Capitalise gives you access to your business credit profile through our partnership with Experian. While we help you understand your credit data, Capitalise can not control or edit the information displayed. All data comes directly from Experian, so any disputes or corrections must be handled with them.
What can be disputed?
You can raise a dispute with Experian if you believe any of the following are inaccurate:
Payment performance records
Credit accounts (e.g. loans, credit cards, trade credit)
County Court Judgments (CCJs)
Other publicly recorded business credit information
Important: only a registered company director can raise a dispute due to the sensitive nature of business credit data.
How to raise a dispute with Experian
To challenge or correct your business credit information:
Call Experian’s Business Support Team
📞 0345 045 8081 (select option 2)Let them know you’re a Capitalise customer.
Be ready to provide your company registration number and details of the information you believe is incorrect.